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We believe in great customer service – even when you don’t like something and want to return it. Our return policy is fast and easy but there are still some ground rules to follow.


  • If you receive your product and are not completely satisfied prior to use, Equi-Lok Saddle Bag company offers a 14 day limit return from the date you receive your package.

  • Merchandise to be returned should be unused and undamaged

  • All returns to be sent via UPS, FedEx, or USPS

  • Fees are refundable barring the shipping fees


  • Return should include reason for return, invoice number, contact info and other details.

  • It takes a maximum of two weeks for refunds to reach the customer.

  • Returns which are incomplete and have items missing may be subject to additional charges.

  • We are not responsible for lost, damages or missing packages.

  • Packages that do not meet these criteria may be returned and can also be subject to 50% restocking fee minus shipping charges.

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