RETURN POLICY

We believe in great customer service – even when you don’t like something and want to return it. Our return policy is fast and easy but there are still some ground rules to follow.

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RULES FOR RETURNS:

• If you receive your product and are not completely satisfied prior to use, Equi-Lok Saddle Bag company offers a 14 day limit return from the date you receive your package.

• Merchandise to be returned should be unused and undamaged

• All returns to be sent via UPS, FedEx, or USPS

• Fees are refundable barring the shipping fees

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RETURN PROCEDURE:

• Return should include reason for return, invoice number, contact info and other details.

• It takes a maximum of two weeks for refunds to reach the customer.

• Returns which are incomplete and have items missing may be subject to additional charges.

• We are not responsible for lost, damages or missing packages.

• Packages that do not meet these criteria may be returned and can also be subject to 50% restocking fee minus shipping charges.